Cappy Heating & Air Conditioning, Inc.
SMS Terms & Conditions
Effective Date: October 8, 2026
SMS Program Description
Cappy Heating & Air Conditioning, Inc. provides an SMS messaging service for customers who consent to receive text communications related to heating, cooling, maintenance, installation, and repair services.
Types of SMS Communications
Customers may receive messages concerning:
- Service appointment confirmations and reminders
- Technician dispatch and estimated arrival notifications
- Appointment cancellations or scheduling changes
- Equipment maintenance scheduling and service reminders
- Repair and installation updates
- Estimates, invoices, and payment-related notifications
- Customer service inquiries and responses
Our SMS program is for service-related communications only and does not include promotional or marketing text messages.
Consent to Receive Messages
By expressly consenting to receive service-related SMS messages from Cappy Heating & Air Conditioning, you authorize us to send text messages to the mobile number you provided.
Participation is voluntary. Consent to receive SMS messages is not required as a condition of purchasing goods or services.
Message Frequency
Message frequency varies depending on your scheduled services, appointment activity, and communication needs.
Messaging Charges
Message and data rates may apply. Charges are determined by your mobile service provider.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from Cappy Heating & Air Conditioning.
Upon successful processing of your request, you may receive a final confirmation of your opt-out. You will not receive further messages under this SMS program unless you provide renewed consent.
Help and Customer Support
For assistance, reply HELP to a text message or contact Cappy Heating & Air Conditioning at (734) 655-1360.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
For additional information, please review our SMS Privacy Policy, available on our website.
Changes to These Terms
Cappy Heating & Air Conditioning may update these SMS Terms & Conditions as necessary. Updated terms will be made available on our website.
Contact Information
Cappy Heating & Air Conditioning, Inc.
Phone: (734) 655-1360